It depends on the situation of the payer change for the patient.
If a complete change in payer source is happening for the whole admission, then you can change their payer source in the patient’s financial tab in their chart in eDocs.
When the payer source is changed this way, the claims will need to be re-ran in ebilling to show this change.
If the patient’s payer source is changing for a specific timeframe they are on service, then you will need to discharge the patient. You would discharge the patient the day before the new payer source starts, then readmit them the next day.
This will require all new admission paperwork.
Discharging the patient triggers a new NOE (Notice of Election) to match the new admission date and show the payer source change.
To add a payer source in the patient’s chart under the Financial Tab, you will need to be contracted with that insurance and complete the Payer Request Form: https://form.asana.com/?k=7hIWyZAiPohqK9oHI67TRA&d=1202738877182513
Discharge & Readmit on Intake: https://drive.google.com/file/d/19TRpnyolqaKCrT7SlDkViocmUPQMdoUS/view
Add Financials & Run Eligibility:
Patient Financials / Charity Care: