Hospice Tools Suggested Workflow:
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Review the Hospice Aide Care Plan: This can be done from the Plan of Care tab from the patient's chart. The care plan tasks and associated frequencies to each task are outlined by the RN when creating the care plan.
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Hospice Aide Visit Note: The visit note should be used to document all scheduled visits. The visit note is connected to the Hospice Aide Care Plan. Using the visit note, identify any and all tasks completed by checking the boxes next to the applicable task completed, leave boxes unchecked for any task not completed for the day. Communicate and document any important details about the visit using the communication boxes provided at the bottom of the visit note
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Hospice Aide Progress Note: This document should be used on an as needed basis. This is not connected to the care plan, and should only be used as directed by the RN case manager to capture phone calls, document supply delivery, or if you're being asked to contribute to IDG updates.
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Missed Visit Note: This should be completed anytime a scheduled visit should have occurred but was missed. This is connected to the Missed Visit report 360 as well as connected to the calendar when visits are scheduled using the Event Type: Patient Visit, if documented using a missed visit note this will be identified in the calendar by a red checkmark.
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Sticky Notes Tab: This is located in the patient's chart and to be used to indicate internal planning and team communication and not part of the clinical record
- TimeKeeper: Documentation is connected to the timekeeper module which is connected to billing. Completed documentation filters to the timecard identifying the name of the patient, day, and total time.
** If you are being asked to log your travel, this will require separate entries to be logged directly in timekeeper.
Recommended Resources:
Help Guides:
Hospice Aide Care Plan & Documentation
How-to Videos:
Sticky Notes Handy Patient Details
External Resources:
Code of Federal Regulations 418.76- Condition of participation: Hospice Aide & homemaker services
NHPCO Hospice Aide COP Tip Sheet
CHAP Hospice Standards of Excellence